1. Agreement
These Terms of Service (“Terms”) are a binding agreement between you and the operator of Pet Sitter Report (“we”, “us”, or “the app”). By downloading, installing, or using the app, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the app.
2. License
We grant you a limited, non-exclusive, non-transferable, revocable license to use the app for your personal or internal business purposes in accordance with these Terms. You may not copy, modify, reverse engineer, resell, or redistribute the app except as permitted by applicable law.
3. The service
Pet Sitter Report helps pet-care professionals draft visit reports on their device. The app is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted, error-free, or secure operation. Features, limits, and availability may change at any time, with or without notice.
4. Your content and conduct
You are solely responsible for the accuracy, legality, and appropriateness of text you enter, generate, or send to pet parents or others. Report content is stored on your device unless you export or share it yourself.
You agree not to misuse the app, attempt to circumvent usage limits or security measures, interfere with the app’s operation, or use the app for unlawful purposes. We may suspend or terminate access if we reasonably believe you have violated these Terms.
5. Subscriptions and billing
Paid plans, when offered, are sold through the Apple App Store or Google Play. You are billed by Apple or Google, not by us directly. A subscription purchased on one platform cannot be transferred to or restored on the other. Restore purchases only applies to transactions made with the same store account on the same platform. Refunds, cancellations, and billing disputes are handled under Apple’s or Google’s policies. We do not provide refunds except where required by applicable law.
6. No professional advice
The app is a drafting tool only. It does not provide veterinary, medical, legal, or other professional advice. You remain responsible for following pet owners’ instructions and for seeking professional help when appropriate.
7. Disclaimer of warranties
To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You use the app at your own risk.
8. Limitation of liability
To the fullest extent permitted by law, we and our suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or business opportunity, arising from or related to your use of the app. Our total liability for any claim arising from these Terms or the app will not exceed the greater of (a) the amount you paid us for the app in the twelve months before the claim, or (b) ten US dollars (USD $10), except where liability cannot be limited under applicable law.
9. Indemnity
You agree to defend, indemnify, and hold us harmless from claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the app, your content, or your violation of these Terms or any law.
10. Feedback and support
Feedback you send is voluntary and non-confidential. We may use it without obligation to you. Support is provided on a best-effort basis only. We do not guarantee replies; updates may appear in News instead of a direct reply. Optional contact via X (@petsitterreport) is subject to X’s terms.
11. Changes to these Terms
We may modify these Terms at any time. We will update the effective date when we do. Your continued use after changes become effective constitutes acceptance, except where applicable law requires additional consent. Material changes may require renewed acceptance in the app.
12. Termination
You may stop using the app at any time by uninstalling it. We may discontinue the app or your access at any time, with or without notice. Sections that by their nature should survive termination (including disclaimers, limitation of liability, and indemnity) will survive.
13. General
These Terms constitute the entire agreement between you and us regarding the app. If any provision is held invalid, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, sale, or reorganization.